Small Building Management
One premium service. More included.
Communal upkeep, service charges, and compliance — handled as one connected building, with a single point of contact for every leaseholder and freeholder involved
WHO IT’S FOR
Freeholders of Small Blocks
Owners of a small block who want it run properly, without hiring a large managing agent built for hundreds of units
Right to Manage Companies
RTMs who've taken control of their building and now need it properly and compliantly run
Freeholders of Small Blocks
Resident Companies
RMCs who want professional support handling the building, without taking it all on themselves
Leaseholder-Directors
Leaseholders serving as directors of their own building's management company, who want expert support without the liability of doing it alone
WHAT’S INCLUDED
Specifics, not promises
Here's what you can expect from this service
01
02
03
04
05
06
07
Communal area upkeep
Service charge budgets & collection
Building insurance
Health & safety compliance
Section 20 consultation
One contractor team, whole building
Annual accounts & reconciliation
Cleaning, gardening, lighting, kept to a consistent standard
Clear annual budget, arrears followed up properly
Arranged, renewed, and claims coordinated
Fire risk assessments, fire doors, water hygiene tracked
Run correctly, so cost recovery is never put at risk
Same trusted team across every part of the building
Transparent year-end reporting, no surprises
Included within small building management, subject to reasonable use. Major works costs themselves are charged per the agreed, consulted budget — not included within the management fee.
£250
The maximum a leaseholder can be legally required to pay toward major works if Section 20 consultation isn't followed correctly — however large the actual bill
WHY IT MATTERS
One building, shared risk
— Missed fire safety obligations carry real legal and safety liability
— Poor communal upkeep affects every unit's value, not just one
— Service charge disputes can escalate to costly Tribunal hearings
— Leaseholders chasing separately wastes everyone's time and erodes trust
OUR PROCESS
The building's annual cycle
01
Budget Set
Annual service charge budget agreed and issued.
Charges Collected
Service charges collected on schedule
02
Maintenance & Works
Communal upkeep and any consulted major works carried out
03
Inspection & Compliance
Fire, water hygiene, and building checks tracked and evidenced
04
Year-End Reconciliation
Full accounts issued to every leaseholder and freeholder
Renew & Reset
Insurance renewed, budget prepared
COVERAGE
What’s covered, and what isn’t
INCLUDED WITHIN THE MANAGEMENT SERVICE
1.1
1.2
1.3
2.1
2.2
One point of contact for every leaseholder and freeholder — no chasing between flats
Every inspection, consultation, and works order recorded and evidenced
Budget, spend, and compliance status visible to every leaseholder, not just the freeholder
NOT INCLUDED
The cost of major works themselves — charged per the agreed, consulted budget
Matters inside individual leaseholders' own flats
2.3
Legal action or litigation beyond standard advice and referral
SECTION 20, DONE PROPERLY
Notices served correctly and on schedule, every time
SPECIFICS, NOT PROMISES
What makes this different - in detail
FIXED, TRANSPARENT CHARGES
Budget agreed upfront, reported against consistently
ONE TEAM, EVERY TOUCHPOINT
Same standard whether it's the roof or the front door.
COMPLIANCE, TRACKED SYSTAMATICALLY
Deadlines for fire, water, and safety checks never missed
Let’s talk about your building
Whether you're a freeholder, an RMC, or a leaseholder-director looking for proper support — Fenlo can review what your building actually needs